Terms of Use

1. Scope and Provider

These Terms of Use apply to the iOS app “Jade” and to the website meetjade.app, offered by Ben Köpke, Am Farnbach 5, 61381 Friedrichsdorf, Germany (hereinafter the “Provider” or “we”). The contract language is German.

Terms of the user that deviate from these Terms apply only if we have expressly agreed to them in text form.

2. Requirements for Use

Jade requires an iPhone running iOS 26.5 or later and an activatable Screen Time feature. An internet connection is additionally required for the account, synchronization, and the optional AI features.

Use is open to persons aged 16 and over. If you are younger, you may use Jade only with the consent of a legal guardian; minors may enter into paid subscriptions only with such consent.

A Jade account is required to use the app. You are responsible for keeping your login credentials secret, and please report any suspected misuse to us immediately.

3. Description of Services

Jade is a productivity app that temporarily blocks selected apps and app categories and makes your own use of the iPhone visible. The scope of functions includes:

• Focus sessions with a goal and duration, during which the apps stored in the Vault are blocked
• the Vault, in which you specify which apps and categories are blocked
• a daily app limit followed by a timeout
• an overview of focus time, sessions, streak, time spent on the iPhone, and badges
• a Lock Screen in the Jade design, a Home Screen widget, a Live Activity, and Siri Shortcuts
• the optional request for a short exception during an ongoing block, on which an AI decides (Section 9)

Jade is a tool for self-organization. The app does not replace medical, therapeutic, or other professional advice, in particular not in cases of addictive behavior.

4. Free Version and Jade Pro

The free version permanently and without time limit includes: an unlimited number of focus sessions, blocking of up to five apps or categories via the Vault, the daily app limit, the complete overview of your figures, as well as the Home Screen widget and Live Activity.

Jade Pro additionally unlocks: an unlimited number of apps and categories in the Vault, the “Unbreakable Focus” function, with which a running session can no longer be ended within the app, and the starting of blocks via Siri and the Shortcuts app.

We reserve the right to further develop the scope of functions. We will announce material changes to services that have already been paid for in accordance with Section 12.

The Screen Time integration is not sold as a standalone access to an Apple system function but is part of the overall product. The blocking of apps itself is included in the free version.

5. Trial Period

You can first try Jade Pro free of charge for 7 days on both subscription periods. The trial period automatically converts into the paid subscription unless you cancel it in the iPhone settings no later than 24 hours before it ends. A trial period can be used only once per Apple ID and subscription group; Apple decides on this.

6. Prices, Payment, Term, and Cancellation

All purchases and subscriptions are processed exclusively through Apple’s in-app purchase (StoreKit). The prices in effect are shown in the App Store and in the app; they are final prices including statutory value added tax.

Subscriptions renew automatically for the selected period unless they are canceled at least 24 hours before expiry. Cancellation is made in the iPhone settings under “Apple ID → Subscriptions” and is possible at any time without stating reasons. After the paid period ends, the Pro functions are no longer available; the free version and your locally stored data are retained.

Price changes for ongoing subscriptions are announced through Apple and apply only after your consent or, as applicable, under the rules of the Apple Media Services for the following billing period.

7. Withdrawal and Refunds

The contractual partner for the purchase of the membership is Apple Distribution International under the Apple Media Services terms, not the provider of this app directly. Accordingly, the handling of withdrawals and refunds also runs through Apple. You request refunds directly from Apple at reportaproblem.apple.com.

For digital content that is provided before the statutory withdrawal period expires, your right of withdrawal may expire early if you have expressly consented to this and confirmed your awareness that the right will expire. The exact details depend on Apple’s ordering process.

8. Screen Time and FamilyControls

The function for blocking apps uses Apple’s FamilyControls framework. A granted Screen Time permission is a prerequisite; without it, the blocks do not work.

Important regarding the reach of the block: The “Unbreakable Focus” function prevents the early ending of a session within the app. It cannot technically prevent the device owner from lifting the restriction via the iOS system settings, deleting the app, or resetting the device. This is a limitation of the Apple platform and not an assurance by Jade. Jade does not promise a gapless or unbypassable block.

Subject to Section 14, the Provider is in particular not liable for: blocks that are temporarily ineffective due to iOS updates, device restarts, system errors, or revoked permissions; unintended restrictions caused by a faulty Screen Time configuration; and consequences of expired or failed timers.

9. AI-Assisted Exception During a Block

While a block is running, you can request a short exception for a single app and state a reason for it. An AI service decides automatically on the approval and its duration (details on data processing in the Privacy Policy). The number of requests is limited per day.

These decisions are generated automatically, may turn out to be wrong, and are provided without any guarantee of correctness or appropriateness. They have no legal effect toward you. There is no entitlement to an approval.

10. Obligations When Using the App

You undertake not to misuse Jade. In particular, the following are prohibited: circumventing technical protective measures, reverse engineering the app beyond what is permitted by law, automated mass access to our servers, transmitting unlawful content via the AI or support functions, and any use that impairs operation.

11. Availability and Updates

We strive for high availability but do not owe uninterrupted accessibility of the server functions (account, synchronization, AI exception). Maintenance work, disruptions at service providers, and circumstances beyond our control may lead to interruptions.

We provide updates that are necessary to maintain conformity of the product with the contract, including security updates, and inform you about them in accordance with the statutory requirements for digital products.

12. Changes to the Product and to These Terms

We make changes to the product going beyond maintaining conformity with the contract only if there is a valid reason for doing so (for example technical development, changed requirements from Apple, or statutory requirements), no additional costs are incurred by you as a result, and we inform you clearly and comprehensibly. If such a change significantly impairs your access or your use, we will inform you in good time beforehand and you may terminate the contract free of charge within 30 days.

We will notify you of changes to these Terms of Use at least 30 days before they take effect, in text form or in the app. If you do not object by the stated date, they are deemed accepted; we will draw your attention to this consequence separately in the notification. In the event of an objection, you may terminate the contract as of the effective date.

13. Rights in Case of Defects

The statutory provisions on contracts for digital products (Sections 327 et seq. German Civil Code (BGB)) apply. If Jade is defective, you may, in accordance with the statutory provisions, demand subsequent performance and, subject to their requirements, terminate the contract or reduce the price. To do so, please first contact our Support. Refunds via the App Store are processed by Apple (Section 7).

14. Liability

We are liable without limitation in cases of intent and gross negligence, for injury to life, body, or health, in cases of fraudulent concealment, within the scope of an assumed guarantee, and under the German Product Liability Act (Produkthaftungsgesetz).

In cases of simple negligence, we are liable only for the breach of essential contractual obligations, that is, obligations the fulfillment of which makes the proper performance of the contract possible in the first place and on the observance of which you may regularly rely. In this case, liability is limited to the foreseeable damage typical for this type of contract at the time the contract was concluded. Any further liability is excluded.

For loss of data, we are liable only up to the amount that would have been incurred for restoration had proper and regular data backups been made. Please back up your data regularly.

15. Rights of Use

You receive a simple, non-exclusive, non-transferable right to use Jade for your own purposes on the devices linked to your Apple ID, within the scope of Apple’s standard End User License Agreement (EULA). All rights to the app, the name, the logo, and the content remain with the Provider.

16. Termination

You can delete your account in the app at any time; this also ends the use of the server functions. You must additionally cancel an ongoing subscription through Apple (Section 6), as only Apple can end it. We may block or terminate an account if you materially violate Section 10; the right of both parties to extraordinary termination for good cause remains unaffected.

17. Governing Law and Dispute Resolution

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Mandatory consumer protection provisions of the state in which you have your habitual residence remain unaffected.

The European Commission provides a platform for online dispute resolution: ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

18. Final Provisions and Contact

Should any provision of these Terms of Use be invalid, the validity of the remaining provisions remains unaffected. The statutory provision takes the place of the invalid provision.

Contact: meetjade@web.de, further details in the Legal Notice.